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Lawsuit Filed Against Heavenly Mountain Resort Over Hot Chocolate Burns

3/20/2026, 2:01:43 AM

Incident Overview

A lawsuit has been filed against Heavenly Mountain Resort in South Lake Tahoe by Brittany Burns and Joshua Moran Burns, parents of a five-year-old girl who suffered severe burns from a hot chocolate served at the resort. The incident occurred two winters ago when the family took a break from skiing at the resort's Sky Deck café. According to the lawsuit, the hot chocolate was served at an excessively high temperature without a lid, leading to the child spilling the drink inside her ski suit, which resulted in burns to her chest and abdomen.

Allegations of Negligence

The Burns family claims that the resort's staff acted negligently by serving a beverage that was "far too hot for consumption and dangerous, especially to minors." The lawsuit alleges that the resort knew or should have known that such hot beverages posed a significant risk of injury. The family is seeking damages for medical expenses, mental suffering, and loss of enjoyment in life due to the incident, which has left their daughter with permanent scars.

Legal Context and Precedents

This case is part of a broader trend of lawsuits related to hot beverages in the United States. Notably, a landmark case in 1994 involved Stella Liebeck, who was awarded over $2.8 million after suffering third-degree burns from hot coffee served by McDonald's. More recently, Starbucks was ordered to pay $50 million to a delivery driver who was burned when a hot drink spilled in his lap due to improper handling. These cases highlight ongoing concerns regarding consumer safety and the responsibilities of food service providers in ensuring that hot beverages are served at safe temperatures.

Official Statements

Vail Resorts, the parent company of Heavenly Mountain Resort, has stated that it is unable to comment on pending litigation. The Burns family's attorney, Roger Dreyer, emphasized that while patrons at ski resorts accept certain risks associated with the sport, they do not expect to be served beverages that are dangerously hot.

Criticism & Opposition

Critics of the lawsuit may argue that consumers should exercise caution when handling hot beverages, particularly in a ski resort environment where spills can occur. However, the Burns family contends that the extreme temperature of the hot chocolate was beyond reasonable expectations for safety, especially for a child.

What's Next

The case is set to go to trial in the upcoming winter, where the court will examine the claims of negligence and the responsibilities of the resort in serving hot beverages. The outcome could have implications for similar cases involving hot drinks and consumer safety standards in the food service industry.