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Story summary
- Jenny Johnson, CEO of Franklin Templeton, leads a family business valued at $13 billion founded by her grandfather 79 years ago.
- She emphasizes instilling values and prioritizing client care to sustain generational success.
- Each generation experiences the company differently, with the third generation facing unique challenges.
- Johnson took over during the pandemic and led significant changes, including acquiring Legg Mason, highlighting the need for consistent leadership in times of uncertainty.
