Story perspectives
McDonald's Shanghai Trials Humanoid Robots Amid Job Concerns
3/23/2026
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Story summary
- A McDonald’s in Shanghai, China, has begun a trial using humanoid robots to serve meals and entertain customers.
- Videos on social media show Keenon Robotics' robots greeting diners and delivering food.
- Keenon Robotics says the trial demonstrates how service automation is integrating into global dining.
- Concerns about robots replacing human jobs rise, as Amazon's warehouses now use robots in three-quarters of global deliveries.
