Back to today’s briefing

Story perspectives

AI Chatbots Lacking Empathy, Experts Recommend Colleague Support

3/23/2026

44 4 Full Breakdown

Summary

Story summary

Peter Stewart, a business psychologist, says AI chatbots can answer basic workplace questions but lack empathy and situational understanding compared with trusted colleagues.
He notes AI is useful for analytical tasks but less effective for social or emotional inquiries.
Stewart recommends consulting a close colleague for feedback, since colleagues may have your best interests at heart.

1 of 1

Story summary

Peter Stewart, a business psychologist, says AI chatbots can answer basic workplace questions but lack empathy and situational understanding compared with trusted colleagues.
He notes AI is useful for analytical tasks but less effective for social or emotional inquiries.
Stewart recommends consulting a close colleague for feedback, since colleagues may have your best interests at heart.