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Story summary
- Elanor Maxey, a disabled woman, was banned from all Asda stores after a dispute over her service dog Genie at a Bexleyheath location.
- Maxey said staff labeled her 'rude' and accused her of breaching the Data Protection Act by recording the incident.
- Asda apologized and reversed the ban, affirming that assistance dogs are allowed in its stores.
- Video footage shows a security guard attempting to seize Maxey's phone, prompting social media outrage.
