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Inquest into Sally Blundell's Fatal Accident at Funeral Home

3/24/2026, 11:03:05 PM

Tragic Incident at East of England Co-op Funeral Services

Sally Blundell, a 58-year-old funeral administrator, was found dead at the East of England Co-op Funeral Services branch in Swaffham, Norfolk, on December 1, 2023. The inquest revealed that she was crushed by a hydraulic scissor lift used to move bodies from a refrigeration unit. Blundell was working alone when the incident occurred, and her body was discovered by a colleague, Stephen Kemp, after a family raised concerns about her absence during a scheduled appointment.

Details of the Incident

Blundell was last seen on CCTV at 9:46 a.m. on the day of her death, shortly after taking a call on her work mobile phone. She was expected to facilitate a viewing for a bereaved family at 11:00 a.m. When no staff were present, the family contacted the branch, prompting Kemp to investigate. Upon arrival, he found Blundell trapped in the scissor lift, which was crushing her chest. The Norfolk area coroner, Yvonne Blake, confirmed that the cause of death was "contusion and compression of the chest by an external object."

Equipment Malfunction and Safety Concerns

Investigations into the incident revealed that the hydraulic lift, manufactured in 2018, had been inspected two months prior with no issues reported. However, a subsequent examination by the Health and Safety Executive (HSE) identified a malfunction with the lift's return spring, which failed to close the operating valve without manual assistance. This malfunction raised concerns about the safety protocols in place for staff working alone, particularly regarding the operation of heavy machinery.

Official Statements and Responses

In response to the tragedy, a spokesperson for East of England Co-op Funeral Services expressed deep sadness over the incident and extended condolences to Blundell's family. The company emphasized the importance of safety and pledged to cooperate fully with the ongoing investigation.

Criticism and Opposition

Blundell's daughter, Lucy, highlighted her mother's concerns about working alone, stating, "I understand she had raised concerns about lone working." This sentiment was echoed by other sources, indicating a potential oversight in safety measures for employees in solitary roles within the funeral home.

Conflicting Reports and Gaps

While the inquest has provided substantial details about the circumstances surrounding Blundell's death, some aspects remain unclear. For instance, the exact sequence of events leading to her being trapped under the lift is still under investigation. Experts have suggested that she may have reached under the lift for an unknown reason, but the coroner noted that the explanations provided thus far are puzzling.

What's Next

The inquest into Sally Blundell's death continues, with further testimonies expected to shed light on the safety practices at the funeral home and the circumstances of the accident. The findings may lead to recommendations for improved safety protocols to prevent similar incidents in the future.