Story perspectives

MSD Faces Criticism Over Strict Emergency Housing Criteria

3/25/2026

Summary

Story summary

Advocacy groups warn that the Ministry of Social Development (MSD)'s emergency housing criteria are too strict, increasing rejections and risk of homelessness.
Advocates say the decision-making process lacks fairness and consistency.
MSD acknowledges the need for improvement and is updating staff guidance.
The Auditor-General suggests reviewing declined applications in person to improve decisions.
MSD aims to collaborate with the Ministry of Housing and Urban Development.

1 of 1

Story summary

Advocacy groups warn that the Ministry of Social Development (MSD)'s emergency housing criteria are too strict, increasing rejections and risk of homelessness.
Advocates say the decision-making process lacks fairness and consistency.
MSD acknowledges the need for improvement and is updating staff guidance.
The Auditor-General suggests reviewing declined applications in person to improve decisions.
MSD aims to collaborate with the Ministry of Housing and Urban Development.