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Chewy Inc. Reports Mixed Financial Results Amidst Market Challenges

3/25/2026, 9:02:48 PM

Financial Performance Overview

Chewy Inc. (NYSE: CHWY) recently reported its financial results for the fourth quarter of fiscal year 2025, revealing net sales of $3.26 billion, which met Wall Street's expectations but showed no growth compared to the previous year. The company achieved a non-GAAP profit of $0.27 per share, aligning closely with analysts' consensus estimates. Despite the flat revenue year-on-year, Chewy's adjusted EBITDA of $162.3 million exceeded expectations, reflecting a 5% margin, up from a negative margin in the same quarter last year.

For the full fiscal year, Chewy reported net sales of $12.60 billion, marking a 6.2% increase compared to the prior year. The company’s adjusted EBITDA reached $719.2 million, while GAAP net income was reported at $222.8 million, a decline of 43.3% from the previous year. Chewy's gross margin improved by 60 basis points year-over-year, indicating some operational efficiency gains.

Key Growth Metrics

Chewy's customer base showed positive trends, with active customers increasing by 4.0% to 21.3 million. The company reported a net sales per active customer of $591 for the trailing 12 months. Notably, Chewy's Autoship service, which allows customers to schedule regular deliveries, saw sales growth of 11.8%, contributing significantly to overall revenue.

Market Reactions and Analyst Ratings

Following the earnings announcement, Chewy's stock experienced a notable increase, rising by 12.1% to $26.11. Barclays has reiterated an Overweight rating on Chewy's stock, setting a price target of $48.00, citing the company's promising revenue guidance for fiscal year 2026, which anticipates growth between 7.9% and 9.1%. Analysts view this guidance as a positive indicator of Chewy's potential to attract new customers and increase sales per active customer.

Criticism and Concerns

Despite the positive stock reaction, some analysts express concerns regarding Chewy's long-term growth trajectory. The company's annualized revenue growth of 7.6% over the past three years is considered underwhelming compared to industry benchmarks. Furthermore, Chewy's free cash flow margin, averaging 4.1% over the last two years, is viewed as mediocre relative to its peers, raising questions about its ability to return capital to shareholders effectively.

Official Statements

Chewy's management emphasized the importance of continued investment in fulfillment, pharmacy, and veterinary clinic capabilities to drive future growth. They highlighted record free cash flow of $562.4 million for fiscal year 2025 and noted a commitment to returning capital through share repurchases totaling $262.5 million.

Verbatim Quotes

  • “Zooming out, we think this was a decent quarter, and with seemingly lower expectations, the shares reacted positively.” — Analyst, TradingView
  • “Barclays said the guidance reflects continued strength in net customer additions and net sales per active customer trends.” — Barclays Analyst

Conclusion

Chewy Inc. faces a mixed outlook as it navigates a challenging market environment. While recent financial results indicate operational improvements and customer growth, concerns about long-term revenue growth and cash flow generation persist. The company's strategic investments and positive analyst ratings may provide a foundation for future performance, but market observers will be closely monitoring its ability to sustain momentum.