Story perspectives
Batam Immigration Office Investigates Officer Extortion Claims
3/29/2026
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Story summary
- The Batam Immigration Office is investigating reports that officers extorted up to $250 from ASEAN passport holders, with tourists describing intimidation and forced payments.
- The Batam Immigration Office urges the public to report such incidents through official channels.
- Complaints date back to 2015, with tourists posting experiences on Google Maps and Tripadvisor.
- The situation raises concerns about the treatment of foreign visitors and the integrity of Batam's immigration services.
