Full Breakdown
Sudden Policy Change Leaves Hundreds of Israeli Travelers Stranded in Aqaba
3/29/2026, 7:49:11 PM
Overview of the Situation
Israeli airline Arkia Airlines has faced significant operational disruptions due to a sudden policy change by Jordanian authorities, which has led to the cancellation of numerous flights from Aqaba's King Hussein International Airport. This abrupt decision has left hundreds of Israeli travelers stranded, particularly affecting flights to European destinations and Bangkok.
Core Event: Cancellations at Aqaba Airport
On March 29, 2026, Arkia announced that Jordanian authorities had refused to approve flights operated with European aircraft, which were previously authorized. This unexpected policy shift forced the airline to cancel multiple flights, leaving passengers unable to continue their journeys. Arkia had been using Aqaba as an alternative to Ben Gurion Airport due to wartime restrictions limiting outgoing flights from Israel.
Background & Context
The cancellations are part of a broader context where Arkia had recently shifted many of its operations to Aqaba and Taba, Egypt, to accommodate travelers amid ongoing airspace restrictions in Israel. The Jordanian government appears to be prioritizing local carriers, such as Jordan Aviation, over foreign operators, which aligns with its strategy to capture revenue from increased air traffic in the region.
Immediate Impact on Travelers
The sudden cancellations have resulted in dire conditions at Aqaba Airport, with reports of passengers lacking basic necessities such as food and water. One traveler described the scene as chaotic, with families in distress and children crying. Many passengers have also expressed frustration over losing significant amounts of money on connecting flights and accommodations due to the cancellations.
Official Statements & Responses
Arkia has stated that it is working with relevant authorities to resume operations as soon as possible. The airline has begun rerouting some passengers through Taba Airport, while others are being transferred to alternative flights, including those to Larnaca, Cyprus. Arkia's CEO, Oz Berlovitz, acknowledged the challenges faced by travelers and apologized for the inconvenience caused by the cancellations.
Criticism & Opposition
The abrupt nature of the Jordanian policy change has drawn criticism from Israeli officials, who were caught off guard by the decision. Security and aviation authorities in Israel are in contact with their Jordanian counterparts to seek a resolution. Some passengers have voiced their dissatisfaction with the lack of support from Arkia representatives at the airport during this crisis.
Conflicting Reports & Gaps
While Arkia has confirmed the cancellations and the reasons behind them, there has been no official statement from Jordanian authorities regarding the policy change. Additionally, the situation at the airport has led to varying accounts of the conditions faced by stranded passengers, with some reports emphasizing the lack of basic amenities and others focusing on the airline's efforts to reroute travelers.
What's Next
As the situation develops, Arkia is expected to continue updating passengers on flight statuses and potential solutions. The airline's future operations from Aqaba will depend on regulatory approvals from Jordanian authorities, which remain uncertain. The ongoing conflict and airspace restrictions in Israel further complicate the travel landscape for Israeli citizens.
