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Story summary
- A study finds many young adults prefer text communication over phone calls, with nearly half uncomfortable making calls.
- The pressure for real-time responses in phone conversations can cause anxiety, reinforcing texting.
- Psychologist Elena Touroni notes phone calls are often linked to negative announcements, heightening tension.
- Texting allows responses at one’s own pace, boosting self-expression and confidence, especially for introverts, while calls remain essential for urgent matters.
