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80% of Americans Trust Online Searches for Health Symptoms

4/1/2026

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Story summary
  • A survey found about 80% of Americans use internet search engines to check health symptoms.
  • Many consult the web before contacting healthcare providers.
  • Amanda Joy, a physician assistant, warns that online searches often yield biased or sponsored information.
  • She says AI chatbots like ChatGPT may offer more reliable advice, including when to seek emergency care for chest pain or stroke signs.