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AT&T Worker Damages Home's Power Line, Homeowner Left Without Power

4/1/2026

43 4 Full Breakdown

Summary

Story summary

Michael Helgeson of Marietta, Georgia has been without power for five days after an AT&T worker drilled into his wall and damaged the main electrical line during a fiber installation.
Power has been restored to neighboring homes.
Helgeson relies on a limited generator.
AT&T requires an $18,000 upfront repair payment with reimbursement promised later.
A third-party claims administrator is assessing the damage.

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Story summary

Michael Helgeson of Marietta, Georgia has been without power for five days after an AT&T worker drilled into his wall and damaged the main electrical line during a fiber installation.
Power has been restored to neighboring homes.
Helgeson relies on a limited generator.
AT&T requires an $18,000 upfront repair payment with reimbursement promised later.
A third-party claims administrator is assessing the damage.