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Salesforce Enhances Slack AI, Invests $10M in Safety

4/2/2026

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Story summary
  • Salesforce updated Slack with enhanced AI, including Slackbot tools for transcription, note-taking, and task automation.
  • Slack General Manager Rob Seaman said that tasks that once took days now take minutes.
  • Salesforce CEO Marc Benioff stressed AI safety standards to guard against misuse and preserve human interaction in sales.
  • Salesforce invested about $10 million in San Francisco to improve safety and support local initiatives.