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EE, TalkTalk, Vodafone Top UK Broadband Complaints List

4/2/2026

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Summary

Story summary

Ofcom's latest report for July–September 2025 shows EE, TalkTalk, and Vodafone are Britain's most complained-about broadband providers, each recording 10 complaints per 100,000 customers.
Plusnet had the fewest broadband complaints.
O2, Sky Mobile, and Three led in mobile complaints.
The report helps consumers assess provider performance amid rising costs and urges deal comparisons as price hikes approach.

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Story summary

Ofcom's latest report for July–September 2025 shows EE, TalkTalk, and Vodafone are Britain's most complained-about broadband providers, each recording 10 complaints per 100,000 customers.
Plusnet had the fewest broadband complaints.
O2, Sky Mobile, and Three led in mobile complaints.
The report helps consumers assess provider performance amid rising costs and urges deal comparisons as price hikes approach.