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Consumer Warns of £500 Subscription Trap After CV Builder

4/3/2026

31 7 Full Breakdown

Summary

Story summary

Neha, 50, unknowingly subscribed to a monthly service from LiveCareer after paying for an online CV builder.
She discovered more than £500 had been withdrawn from her joint account over two years.
Neha's husband assumed the charges were legitimate, leading to confusion.
Following a government announcement to address “subscription traps,” many consumers have shared similar experiences with BBC Your Voice.

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Story summary

Neha, 50, unknowingly subscribed to a monthly service from LiveCareer after paying for an online CV builder.
She discovered more than £500 had been withdrawn from her joint account over two years.
Neha's husband assumed the charges were legitimate, leading to confusion.
Following a government announcement to address “subscription traps,” many consumers have shared similar experiences with BBC Your Voice.