Story perspectives

Hims & Hers Reports Data Breach, Offers Identity Protection

4/4/2026

Summary

Story summary

Hims & Hers confirmed a data breach affecting its third-party customer service platform from February 4 to February 7, 2026.
Hackers accessed support tickets containing customer names and email addresses, but medical records remained secure.
The breach resulted from a social engineering attack that manipulated employees into granting access.
Hims & Hers has notified the California attorney general and is offering free credit monitoring and identity restoration services.
The number of affected individuals is unknown, and no group has claimed responsibility for the attack.

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Story summary

Hims & Hers confirmed a data breach affecting its third-party customer service platform from February 4 to February 7, 2026.
Hackers accessed support tickets containing customer names and email addresses, but medical records remained secure.
The breach resulted from a social engineering attack that manipulated employees into granting access.
Hims & Hers has notified the California attorney general and is offering free credit monitoring and identity restoration services.
The number of affected individuals is unknown, and no group has claimed responsibility for the attack.