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KMB Investigates Fare Machine Failures on Subsidy Launch Day

4/4/2026

Summary

Story summary

The Hong Kong government has ordered Kowloon Motor Bus Company (KMB) to investigate faults in fare rebate machines after malfunctions on HK$2 subsidy launch day, causing unintended free trips.
The Transport Department said KMB must ensure the machines operate correctly and submit a report soon.
KMB said the government and passengers would not incur losses due to the incident.
Rebate machines refund fare differences for short journeys on specific routes.

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Story summary

The Hong Kong government has ordered Kowloon Motor Bus Company (KMB) to investigate faults in fare rebate machines after malfunctions on HK$2 subsidy launch day, causing unintended free trips.
The Transport Department said KMB must ensure the machines operate correctly and submit a report soon.
KMB said the government and passengers would not incur losses due to the incident.
Rebate machines refund fare differences for short journeys on specific routes.