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Story summary
- Charles Coleman of Chicago received more than 150 packages labeled "aromatherapy" arriving at his home from TikTok shops.
- He attempted to contact TikTok for help but received no response.
- Experts suggested this could be a TikTok scam in which scammers use random addresses for returns to avoid using their own.
- NBC 5 Responds intervened, and TikTok confirmed they contacted the seller to remove the incorrect address, halting the deliveries.
