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Story summary
- A survey found 44% of respondents want a single messaging app for everyone, signaling fragmentation.
- Apple has been criticized for maintaining iMessage exclusivity, discouraging cross-platform communication.
- Despite RCS improvements like HD video calling and stronger encryption, users feel overwhelmed by multiple apps.
- Google has advanced RCS, but many say universal messaging matters more than individual features.
- The desire for a unified platform reflects growing exhaustion with current messaging systems.
