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McDonald's CEO Responds to Big Arch Burger Backlash

4/9/2026

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Story summary
  • McDonald's Chief Executive Officer Chris Kempczinski addressed viral backlash from the Big Arch Burger taste test.
  • He recalled his child's reaction to the video, which drew criticism for the small bite.
  • Kempczinski said that CEOs engaging on social media can enhance brand visibility.
  • He highlighted McDonald's affordability, noting the $5 Meal Deal and ten items under $3.