Story perspectives

Delaware Medicaid Crisis: Staffing Shortages Leave Families Strained

4/10/2026

Summary

Story summary

Delaware resident Katie Crouch could not reach Delaware's Medicaid agency for months.
She later learned she no longer qualified for Medicaid, leaving her family financially strained.
States, including Delaware, face Medicaid staffing shortages that delay applications and renewals.
New federal work requirements take effect January 1, 2027 and could cause millions to lose coverage.
The contractor Maximus, which manages eligibility support, anticipates increased revenue despite enrollment declines.

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Story summary

Delaware resident Katie Crouch could not reach Delaware's Medicaid agency for months.
She later learned she no longer qualified for Medicaid, leaving her family financially strained.
States, including Delaware, face Medicaid staffing shortages that delay applications and renewals.
New federal work requirements take effect January 1, 2027 and could cause millions to lose coverage.
The contractor Maximus, which manages eligibility support, anticipates increased revenue despite enrollment declines.