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AI Experts Discuss IT Service Transformation at Forum
4/11/2026
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Story summary
- The AI Impact Forum webinar featured experts Dr. Ranjit Tinaikar and Francisco D’Souza discussing how artificial intelligence is transforming the economics of IT services.
- They described a paradox of value in which software production costs fall while its importance rises.
- Experts stated that companies must adapt by focusing on reliable outcomes rather than labor-intensive processes.
- The next webinar is scheduled for April 30.
