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Executives Trust AI, Workers Skeptical Amid High Failure Rates

4/11/2026

26 5 Full Breakdown

Summary

Story summary

WalkMe's survey finds 61% of executives trust AI for critical decisions.
Only 9% of employees share that confidence.
Fifty-four percent of workers avoid using in-house AI tools at work.
Eighty-eight percent of executives believe AI implementations are effective in practice.
A Massachusetts Institute of Technology (MIT) study finds 95% of AI deployments fail to meet ROI expectations.

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Story summary

WalkMe's survey finds 61% of executives trust AI for critical decisions.
Only 9% of employees share that confidence.
Fifty-four percent of workers avoid using in-house AI tools at work.
Eighty-eight percent of executives believe AI implementations are effective in practice.
A Massachusetts Institute of Technology (MIT) study finds 95% of AI deployments fail to meet ROI expectations.