Story perspectives
Microsoft Offers Free Batteries for Xbox Controllers Lacking Power
4/13/2026
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Story summary
- Microsoft acknowledged shipping Xbox controllers without batteries since December 2025.
- Microsoft is offering affected customers a free rechargeable battery and USB-C cable.
- The program covers a limited number of controllers purchased from various retailers, including the Microsoft Store and Xbox Design Lab.
- Customers can claim the compensation by providing the controller's serial number on Microsoft's website.
- Moving forward, all new controllers will include batteries.
