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South East Water Faces Scrutiny, CEO Forfeits Bonus

4/14/2026

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Story summary
  • South East Water chairman Chris Train told MPs that the company "failed" customers during severe winter outages affecting tens of thousands in Kent and Sussex.
  • Chief executive David Hinton of South East Water, who earns £400,000, will forgo his bonus this year due to the outages.
  • The Drinking Water Inspectorate found management weaknesses contributed to the outages.
  • SEW plans to invest £2.1 billion in infrastructure improvements over five years.