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Kiwibank App Outage Disrupts Access, Apology Issued

4/15/2026

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Story summary
  • On April 14, 2026, Kiwibank customers faced issues with the bank's app and internet banking, preventing access to their accounts.
  • Kiwibank acknowledged the problem on Facebook, said they were investigating, and apologized for the disruption.
  • Despite app and internet banking issues, cards, Apple Pay, Google Pay, and ATMs remained operational.
  • The bank's website indicated no scheduled maintenance was planned for that day.