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Story summary
- AI agents are increasingly used in commerce to assist consumers with shopping tasks.
- Experts warn of risks, including errors and data breaches, underscoring the need for safeguards.
- Sebastian Heyneman faced a $30,000 fee for an AI-arranged speaking engagement.
- American Express launched Amex Agent Purchase Protection to shield users from charges due to agent errors.
- The U.S. market for agentic commerce could reach $500 billion by 2030, yet consumer hesitancy remains.
