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Cook Calls Apple Maps 2012 ‘Biggest Failure,’ Preps Ternus Transition
4/25/2026
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Cook Admits Failure
- Tim Cook told staff on April 22, 2026 that the 2012 Apple Maps launch was the biggest failure of his tenure.
- He said the service launched early because testing focused on data near Cupertino, which triggered the dismissal of Maps chief Richard Williamson and the firing of Scott Forstall.
- Cook added that the Apple Watch now yields life-saving notes and the town-hall was held to ease the transition to CEO John Ternus.
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