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Story summary
- CEO Sam Sidhu used an AI clone to deliver his remarks during the first-quarter earnings call.
- Customers Bank announced a multiyear partnership with OpenAI that will embed OpenAI engineers at the bank.
- The workflow is expected to cut loan timelines from weeks to days, lower the efficiency ratio from about 49% to the low 40s, and boost returns starting next year with higher returns projected for 2027.
