Story perspectives

OpenAI Misses Billion-User Target, Debuts $8 ChatGPT Go

4/30/2026

Summary

Story summary

OpenAI’s user base is shrinking and uninstall rates are soaring after a Pentagon contract.
The firm missed its internal goal of one billion weekly active ChatGPT users.
CFO Sarah Friar warned the firm fell short of revenue targets and faces payment risk.
Anthropic’s Claude installations grew 1,000 % year over year, outpacing ChatGPT’s 14 % growth.
OpenAI will launch an $8-per-month ChatGPT Go tier for 112 million users, with Plus subscribers dropping to nine million.

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Story summary

OpenAI’s user base is shrinking and uninstall rates are soaring after a Pentagon contract.
The firm missed its internal goal of one billion weekly active ChatGPT users.
CFO Sarah Friar warned the firm fell short of revenue targets and faces payment risk.
Anthropic’s Claude installations grew 1,000 % year over year, outpacing ChatGPT’s 14 % growth.
OpenAI will launch an $8-per-month ChatGPT Go tier for 112 million users, with Plus subscribers dropping to nine million.