Roblox Implements Mandatory Facial Age Verification for Indonesian Minors

Roblox will require every Indonesian user under 16 to complete a facial-scan age verification before accessing the platform. Verification uses a video selfie to estimate age, and captured image is deleted immediately after processing. Users who do not provide a scan are automatically placed in a “Roblox Kids” account, which disables chat. Roblox is launching two age-based tiers: Roblox Kids for ages 5-12 with no chat, and Roblox Select for ages 13-15 with chat limited to parents or approved family and friends. A screen-time feature lets parents set play limits.

The Straits TimesUsNews and World Report

At the end of March 2026, Indonesia enacted a regulation that bans children under 16 from using digital services classified as “high-risk,” citing concerns about addiction, pornography, scams and cyberbullying. The Ministry of Communication and Digital Affairs listed eight services—including YouTube, TikTok, Facebook, Instagram, Threads, X and Bigo Live—as high-risk; Roblox is the sole gaming platform in this group and must comply with the strictest measures.

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Roblox’s Vice President and Global Head of Public Policy Nicky Jackson Colaco described the facial-scan verification and age-segmented accounts as among the strictest protective steps it has deployed worldwide, emphasizing that the captured image is deleted immediately. Indonesia’s Minister of Communication and Digital Affairs Meutya Hafid framed the policy as essential to protect minors from harmful content and to enforce the new age-restriction law, and she urged all high-risk platforms to report the number of suspended accounts.

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• “Any user in Indonesia who has not used that tool, who has no facial age estimated, will be automatically placed in a Roblox Kids account and will not have access to chat,” — Nicky Jackson Colaco, Vice President and Global Head of Public Policy, Roblox

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• “We don't keep anything,” — Nicky Jackson Colaco, Vice President and Global Head of Public Policy, Roblox

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• “Age verification is obligatory, otherwise, the chat feature will automatically be turned off by the platform, she added.” — Meutya Hafid, Minister of Communication and Digital Affairs, Indonesia

The Straits Times

• “These are amongst the most strict protections that we are offering anywhere in the world. This is happening in Indonesia,” — Nicky Jackson Colaco, Vice President and Global Head of Public Policy, Roblox

The Straits Times

The sources concur on user counts and the mandatory facial-scan rule, but they omit details on the verification algorithm’s accuracy, the precise rollout schedule, and the current tally of suspended accounts. Independent verification of the immediate data-deletion claim is also absent.

The Straits Times

Indonesia has asked all high-risk platforms to submit reports on suspended accounts, indicating ongoing monitoring. Roblox will keep enforcing verification and parental controls, while the ministry may add further oversight as the regulation evolves.

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