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London Homeowner Spends £13k on Faulty Foam Removal, Launches Fundraiser

5/10/2026

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Summary

Story summary

Patricia Salt of Brentford, west London, paid over £13,000 to rogue builders to remove spray-foam insulation.
She installed the foam in 2006, a 2025 cold-call warning it could cause damage.
The removal cost £7,770, improper, leading her to pay £5,760, stating she could not list the home.
A 2025 surveyor said foam blocked ventilation, raising risk and collapse, and that repairs will cost £20,000, prompting Salt to start a fundraiser.

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Story summary

Patricia Salt of Brentford, west London, paid over £13,000 to rogue builders to remove spray-foam insulation.
She installed the foam in 2006, a 2025 cold-call warning it could cause damage.
The removal cost £7,770, improper, leading her to pay £5,760, stating she could not list the home.
A 2025 surveyor said foam blocked ventilation, raising risk and collapse, and that repairs will cost £20,000, prompting Salt to start a fundraiser.