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AI-Exposed Jobs Drop 1.6% Amid 130 k Service Losses

5/17/2026

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Story summary
  • The U.S. Bureau of Labor Statistics reported a 0.2% decline in employment across 18 occupations highly exposed to artificial intelligence between May 2024 and May 2025.
  • Employment in the 17 AI-exposed occupations, excluding medical secretaries and assistants, fell 1.6% for the second consecutive year.
  • Customer service representatives and secretaries and assistants experienced combined losses of 130,180 and 31,030 jobs, a 4.8% and 1.8% decline respectively through May 2025.