Story perspectives

Amazon Cuts Costa Rica Finance, Call-Center Jobs, Offers 60-Day Severance

5/18/2026

Summary

Story summary

Amazon announced layoffs in Costa Rica, cutting an undisclosed number of finance, call-center and human-resources employees.
Affected workers will receive salary and benefits for 60 days, while their access to facilities and ID badges is already restricted.
Amazon will provide job-placement support and hold HR meetings for questions, a move that follows its global restructuring which eliminated about 16,000 roles in January and 14,000 office jobs in October.

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Story summary

Amazon announced layoffs in Costa Rica, cutting an undisclosed number of finance, call-center and human-resources employees.
Affected workers will receive salary and benefits for 60 days, while their access to facilities and ID badges is already restricted.
Amazon will provide job-placement support and hold HR meetings for questions, a move that follows its global restructuring which eliminated about 16,000 roles in January and 14,000 office jobs in October.