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Banks Cut Jobs, AI Set to Replace 25% Staff

5/23/2026

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Story summary
  • A Morgan Stanley survey found U.S. banks eliminated 11% of positions and left 14% unfilled as AI replaces roles.
  • Standard Chartered will cut almost 8,000 jobs by replacing lower-value human capital with technology, according to CEO Bill Winters.
  • JPMorgan Chase chief executive Jamie Dimon and HSBC chief executive Georges Elhedery warned AI will reshape banking jobs.
  • Analysts expect banks to boost operational and public-relations planning as AI automation expands.