Story perspectives
Engagement Algorithm Amplifies Toxic Outrage; Diversified Feed Reduces It
5/29/2026
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Story summary
- Researchers ran an eight-week randomized experiment with 2,000 U.S. participants during the 2024 presidential election.
- The engagement-based algorithm amplified intergroup and emotional (IME) toxic content and boosted moral outrage and political messaging versus a reverse-chronological feed.
- That feed lowered prescriptive norm accuracy, raised perceived partisan animosity, and left users’ own engagement unchanged.
- The diversified-extremity algorithm cut IME toxic exposure, improved norm accuracy, and kept platform enjoyment similar to traditional feeds.
