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Story perspectives

Royal Mail invests £500 m after £21 m Ofcom fine.

5/29/2026

31 6 Full Breakdown

Summary

Story summary

Royal Mail pledged a £500 million, five-year investment to boost letter delivery under EP Group owner Daniel Kretinsky.
Royal Mail delivered 75.7% of first-class and 90.2% of second-class letters on time to March 2026, missing targets.
Ofcom lowered required on-time rates to 90% and 95% and fined Royal Mail £21 million in October 2025, after which the company faced a parliamentary select committee in March.

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Story summary

Royal Mail pledged a £500 million, five-year investment to boost letter delivery under EP Group owner Daniel Kretinsky.
Royal Mail delivered 75.7% of first-class and 90.2% of second-class letters on time to March 2026, missing targets.
Ofcom lowered required on-time rates to 90% and 95% and fined Royal Mail £21 million in October 2025, after which the company faced a parliamentary select committee in March.