1 of 1
Story summary
- Bill Haas of AIM Auto Ignite Management said the shortage is of workplaces, not technicians.
- He cited Ford CEO Jim Farley’s claim that dealers need technicians and customers wait two weeks for service.
- A survey he presented showed 70 % of technicians rank higher pay as top issue, 49 % would recommend their shop, and under 20 % prefer flat-rate pay.
- Haas argued better pay, benefits, climate-controlled workspaces and respect would retain workers.
