Story perspectives

IRS chief claims 75% faster service amid staffing criticism.

6/10/2026

Summary

Story summary

Commissioner Frank Bisignano, who will testify before Ways and Means, said wait times fell 75% and serves 50% more customers, though critics say staff cuts may create risks.
AFGE cites understaffing Ironwood, Michigan; Decorah, Iowa; Havre, Montana; Big Spring, Texas; Sheridan, Wyoming; Glasgow, Montana; Pierre, South Dakota; Cedar City, Utah; Cody, Wyoming.
Bisignano, IRS chief, referred Treasury Secretary Scott Bessent on a tax-audit immunity settlement with President Donald Trump.

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Story summary

Commissioner Frank Bisignano, who will testify before Ways and Means, said wait times fell 75% and serves 50% more customers, though critics say staff cuts may create risks.
AFGE cites understaffing Ironwood, Michigan; Decorah, Iowa; Havre, Montana; Big Spring, Texas; Sheridan, Wyoming; Glasgow, Montana; Pierre, South Dakota; Cedar City, Utah; Cody, Wyoming.
Bisignano, IRS chief, referred Treasury Secretary Scott Bessent on a tax-audit immunity settlement with President Donald Trump.