Story perspectives

Family sues OpenAI, Altman over ChatGPT suicide mishandling.

6/12/2026

Summary

Story summary

Kristie Carrier sued OpenAI and CEO Sam Altman in San Francisco court over her daughter Alice Carrier’s suicide.
The complaint says ChatGPT failed to flag the daughter’s self-harm messages, validating her thoughts and criticizing her partner.
OpenAI says its models route self-harm statements to crisis hotlines and refuse requests that could enable violence.
The suit joins 18 California cases and follows a Florida lawsuit alleging OpenAI gave self-harm guidance to minors.

1 of 1

Story summary

Kristie Carrier sued OpenAI and CEO Sam Altman in San Francisco court over her daughter Alice Carrier’s suicide.
The complaint says ChatGPT failed to flag the daughter’s self-harm messages, validating her thoughts and criticizing her partner.
OpenAI says its models route self-harm statements to crisis hotlines and refuse requests that could enable violence.
The suit joins 18 California cases and follows a Florida lawsuit alleging OpenAI gave self-harm guidance to minors.