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Story summary
- State Farm will require its roughly 19,000 U.S. agents to sign AI-linked contracts with sales targets by 2027 or lose agency status.
- The contracts could cut earnings up to 40%, remove some health benefits and force moves to larger offices.
- State Farm’s “Next Gen Good Neighbor” program partners with OpenAI to embed AI tools such as Navi and Household Story, prompting strong agent backlash at a Las Vegas convention.
