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Full Breakdown

EU's Entry-Exit System Overloads Airport Processing

6/24/2026, 1:49:20 AM

Core Event

The EU’s Entry-Exit System (EES), fully deployed earlier this year, is causing extensive queues and missed flights at several European airports, prompting industry leaders to warn of operational collapse if the system is not adjusted.

Background & Context

EES obliges non-EU travellers to submit facial scans and fingerprints on entry, with data checked at each exit from the Schengen free-travel zone. While some states report smooth operation, the system has been linked to significant processing delays elsewhere.

Key Figures & Groups

  • Stefan Schulte, president of ACI Europe and head of the Frankfurt Airport operator.
  • European Commission, responsible for EES oversight and suspension authorizations.
  • Ryanair and Wizz Air, airlines reporting operational impacts.
  • Olga Kefalogianni, Greece’s tourism minister.

Data & Statistics

Queues have stretched for hours at peak times; dozens of Ryanair passengers were stranded in Athens; multiple flights from Milan were missed. The Commission permits temporary suspension of EES in certain cases until September.

Official Statements & Responses

Stefan Schulte called for the ability to suspend EES when needed, saying the system’s rigidity threatens the EU’s reputation as a welcoming destination. The European Commission stressed that suspension decisions lie with individual member states, not airports, and that limited suspensions are already allowed until September. Greece’s tourism minister pledged that British visitors would not face biometric checks this summer, though the foreign ministry later denied any formal exemption.

Criticism & Opposition

Wizz Air urged British travellers to arrive three hours early, citing prolonged queues. Ryanair blamed border-control delays for the Athens incident. ACI Europe’s leadership described the situation as “unacceptable” and demanded a policy rethink.

Conflicting Reports & Gaps

Greece’s tourism ministry announced a British exemption, yet the foreign ministry later said no such waiver existed. Reports of similar exemptions in Portugal and Italy remain unverified, with the European Commission confirming no official plans. Criteria for EES suspension and a timeline for broader adjustments are not publicly detailed.

Verbatim Quotes

  • “Passengers are queueing for hours at peak traffic times and I just do not know how we will be able to cope in the coming weeks with the expected increase in traffic.” — Stefan Schulte, President, ACI Europe
  • “stop pretending... that EES is working just fine. It is not.” — Stefan Schulte, President, ACI Europe
  • “We urgently need full flexibility for border control authorities to suspend the EES whenever needed to avoid further chaos – along with a rethink of those processes,” — Stefan Schulte, President, ACI Europe
  • “Earlier this year Greece's tourism minister said she did not want visitors to be "burdened" by bureaucratic procedures when entering or leaving the country.” — Olga Kefalogianni, Greece’s Tourism Minister

What's Next

Member states must decide whether to invoke EES suspension powers as the summer peak extends beyond September, while airlines continue to advise passengers to allow extra time for border processing.