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Hotels.com Etiquette Guide Warns Against Buffet Food Theft

6/25/2026

Summary

Story summary

Hotels.com and etiquette expert William Hanson released an Etiquette Hotel Guide after surveying 2,000 British adults, who revealed that one-third take breakfast buffet food home.
The guide urges guests to respect staff, keep corridors quiet, limit public drinking, and avoid indoor smoking to prevent damage and penalties.
It adds that 23 % find washing underwear in a room kettle unacceptable and that taking larger items such as pillows can incur charges.

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Story summary

Hotels.com and etiquette expert William Hanson released an Etiquette Hotel Guide after surveying 2,000 British adults, who revealed that one-third take breakfast buffet food home.
The guide urges guests to respect staff, keep corridors quiet, limit public drinking, and avoid indoor smoking to prevent damage and penalties.
It adds that 23 % find washing underwear in a room kettle unacceptable and that taking larger items such as pillows can incur charges.