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Story summary
- The Disputes Tribunal awarded the Mercedes owner over $10,000 after a pothole on April 11.
- AA Insurance sent the car to Auckland after the pothole tore the right-front wheel, causing missed deadlines and an unsafe return.
- $3,500 for parts, $2,460 for wages, $4,200 for four-week loss and $3,700 for repairs were awarded, while a $5,000 enjoyment claim was rejected.
- COO Simon Hobbs said the company reviewed its processes after paying the award.
