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ACCC sues Amazon over unfair Prime ad contracts

6/30/2026

Summary

Story summary

ACCC sued Amazon Commercial Services Pty Ltd, alleging unfair contract terms added ads to Prime Video.
The contracts covered more than 1 million Prime subscribers between November 2023 and August 2025 and contained five unfair terms allowing Amazon to change the service without remedy.
After Amazon added ads in July 2024, the ACCC seeks declarations, penalties, redress and costs, marking one of the first contested actions under the unfair-contract-terms regime introduced on November 9 2023.

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Story summary

ACCC sued Amazon Commercial Services Pty Ltd, alleging unfair contract terms added ads to Prime Video.
The contracts covered more than 1 million Prime subscribers between November 2023 and August 2025 and contained five unfair terms allowing Amazon to change the service without remedy.
After Amazon added ads in July 2024, the ACCC seeks declarations, penalties, redress and costs, marking one of the first contested actions under the unfair-contract-terms regime introduced on November 9 2023.