Story perspectives

Hospitality Workers Report 83% Happiness, ACT Leads Amid Cost Pressures

7/1/2026

Summary

Story summary

Deputy’s 2026 report found hospitality workers reported 82.91 % shift-end happiness.
Cafés and bars led hospitality, with sit-down restaurants ranking tenth at 80.60 % happiness.
The Australian Capital Territory posted 85.28 % happiness, the nation’s highest, and 4.34 % unhappiness.
Generation Alpha recorded 87.23 % happiness, while Generation Z showed 6.32 % unhappiness.
Chief Technology Officer Ciaran Hale said rising living costs, multiple jobs and unpredictable rosters erode goodwill.

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Story summary

Deputy’s 2026 report found hospitality workers reported 82.91 % shift-end happiness.
Cafés and bars led hospitality, with sit-down restaurants ranking tenth at 80.60 % happiness.
The Australian Capital Territory posted 85.28 % happiness, the nation’s highest, and 4.34 % unhappiness.
Generation Alpha recorded 87.23 % happiness, while Generation Z showed 6.32 % unhappiness.
Chief Technology Officer Ciaran Hale said rising living costs, multiple jobs and unpredictable rosters erode goodwill.