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Microsoft to Debut Copilot Super-App Amid Low Adoption

7/7/2026

44 7 Full Breakdown

Summary

Story summary

Microsoft will launch a unified Copilot super-app in the United States in August 2026.
Jacob Andreou said fewer than 4.5% of Microsoft 365’s 450 million customers pay for Copilot.
Only 20-30% of paying users open Copilot weekly, about 1% of all users.
Microsoft will discontinue Copilot Podcasts and Labs because of low user engagement.
Total monthly cost exceeds $35 because Enterprise Copilot is $30, smaller firms $21, and Business Standard $14.

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Story summary

Microsoft will launch a unified Copilot super-app in the United States in August 2026.
Jacob Andreou said fewer than 4.5% of Microsoft 365’s 450 million customers pay for Copilot.
Only 20-30% of paying users open Copilot weekly, about 1% of all users.
Microsoft will discontinue Copilot Podcasts and Labs because of low user engagement.
Total monthly cost exceeds $35 because Enterprise Copilot is $30, smaller firms $21, and Business Standard $14.