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Brazil Court Orders Microsoft to Reinstate Xbox Account, Pays $400

7/11/2026

Summary

Story summary

Brazil's small-claims court ordered Microsoft to restore Xbox user Ordo_Liberal’s account and games within 15 days.
The court awarded about $400 (R$2,000) in emotional-distress damages, daily fines for non-compliance, and said the judgment applies only to this account, creating no precedent.
Microsoft said the security info was changed, flagged the account as unauthorized, treated the suspension as permanent, and offered no profile recovery, advising the user to repurchase the library.

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Story summary

Brazil's small-claims court ordered Microsoft to restore Xbox user Ordo_Liberal’s account and games within 15 days.
The court awarded about $400 (R$2,000) in emotional-distress damages, daily fines for non-compliance, and said the judgment applies only to this account, creating no precedent.
Microsoft said the security info was changed, flagged the account as unauthorized, treated the suspension as permanent, and offered no profile recovery, advising the user to repurchase the library.