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Story summary
- ServiceNow CEO Bill McDermott announced the AI Control Tower, a hub that monitors, manages and secures AI agents and includes a “kill switch” to stop rogue agents.
- He said AI adoption strengthens ServiceNow and that 2024 acquisitions of Veza and Armis expand its cybersecurity portfolio.
- He warned that Microsoft, Google and AI-governance startups are also building AI-agent management tools, intensifying competition.
